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May 3, 2017

Hotel Valencia River Walk Gets A $10 Million, Old World Facelift

The more than 100 glass oranges are signed by celebrities from Alice Cooper to Carrie Underwood with something in common: They have all been guests at San Antonio’s Hotel Valencia River Walk in its 14-year history. The oranges (Valencia, get it?) are hand-blown by local artist Gini García,
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May 3, 2017

San Antonio Bars, Restaurants Poured $57 Million Worth Of Alcohol In March

The AT&T Center poured more booze than any other San Antonio bar, restaurant or venue for the fifth straight month in March, according to state records. Aramark Sports and Entertainment — which handles concessions for the AT&T Center — topped Bexar County establishments in alcohol sales with a
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May 3, 2017

Imagining How Hotels And Restaurants Are Run In Smart Cities

We have seen more robots and machines are replacing humans in the service sector. This trend is irreversible, but the good news is there are ways to cope with such changes at work. What if these changes also take place in the macro level? Then, what can businesses
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May 3, 2017

Extend Hospitality To Your Own Employees

Treating guests well and giving them a positive experience during their stay has long been the goal for hoteliers, who know that a happy guest is likely a guest who will return. It seems obvious that the same should apply to hotel employees: A well-treated employee is happier
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April 28, 2017

Putting The Front Desk In The Hotel Guest’s Pocket

When Lenette and Charlie Frye arrived recently at the Four Seasons in Orlando, Fla., for a two-night stay, they spotted an iPad loaded with the hotel’s app that they could use to order food, call for their car or read about activities in the hotel. READ MORE…
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April 28, 2017

Bill To Overturn Austin Short-Term Rental Rules Clears State Senate

A bill that would overturn Austin’s rules governing short-term rental properties passed the Texas Senate on April 18, bringing it a step closer to becoming law. The bill, from Sen. Kelly Hancock, R-North Richland Hills, would bar cities from prohibiting short-term rentals and allow jurisdictions to regulate them
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April 25, 2017

Perryman: The Economic and Fiscal Price of Restricting Bathroom Access

Travel and tourism is an important source of economic activity. Every year, millions of visitors to Texas spend billions of dollars in the state, and hundreds of thousands of individuals across Texas are employed in travel-related industries. READ MORE
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April 25, 2017

San Antonio Tourism Industry Offers Data To Buck Bathroom Bill

Visit San Antonio President and CEO Casandra Matej said 11 groups representing about $40 million of visitor-related economic activity have made it clear that they will back out of their commitments to the Alamo City and go elsewhere if SB6 is approved. READ MORE
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April 20, 2017

Airbnb To Start Collecting Hotel Taxes In Texas Beginning May 1

Travelers to Texas staying at Airbnb “host” locations will have to pony up the 6 percent hotel occupancy tax beginning May 1.   READ MORE
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April 20, 2017

Study: Texas Bathroom Bill Could Cost State $3 Billion In Annual Tourism Business

A proposed law to prevent transgender Texans from using bathrooms tied to their gender identity could cost the state more than $3 billion in annual tourism business, according to an economic impact study published Monday.   READ MORE
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