HOTEL OF THE YEAR APPLICATION

CONTACT INFORMATION:

SECONDARY CONTACT INFORMATION:

Only needed if person completing application is not Primary Contact.

TO BEST SCORE YOUR APPLICATION, PLEASE ANSWER ALL QUESTIONS BELOW.

Be as personal and specific as possible and please keep each answer to 350 words or less.

HOTEL HISTORY:

Briefly, please tell us how long your hotel has been in San Antonio and a few historical highlights.

COMPANY PHILOSOPHY:

Please tell us what you consider to be the core of your company’s philosophy and the most significant strengths of your company.

GUEST EXPERIENCE:

As an ambassador of the hospitality industry, please tell us how your company strives to make San Antonio guests feel welcome and satisfied during their stay. Highlight any customer satisfaction goals achieved and describe any specific interactions that apply.

EMPLOYEE RELATIONS:

Describe how your company strives to increase employee satisfaction, how this affects employee retention, and overall employee morale and efficiency.

COMMUNITY INVOLVEMENT:

As part of the hospitality industry, describe the ways your company contributes to the local community and the impact of your philanthropic efforts on San Antonio residents. Please include any examples of involvement with SAHLA.

ABOVE & BEYOND:

Please give an example of a time when your company has gone above and beyond in the name of hospitality and why you are seeking a San Antonio Pineapple Award.