Frontline hospitality professionals play a vital role in shaping the guest experience and ensuring every visitor feels welcomed, respected, and valued. Join us for an inspiring, interactive webinar presented by the inclusion experts from Morgan’s Wonderland, the world’s first ultra-accessible theme park designed for people of all abilities.

This engaging session will equip hotel staff with the confidence and awareness to provide exceptional service to guests with physical, sensory, or cognitive disabilities. Attendees will learn practical tips for communication, accommodation, and etiquette that promote genuine inclusion and hospitality.

Who Should Attend:
Front desk agents, bell staff, concierge teams, housekeeping, food and beverage staff, and anyone who interacts directly with guests.

Key Takeaways:

• Understand the fundamentals of disability etiquette in hospitality settings
• Learn how to communicate respectfully and effectively with guests of all abilities
• Explore practical strategies to enhance accessibility and comfort for every visitor
• Gain valuable insight from real-world examples shared by Morgan’s Wonderland educators

Empower your team to create meaningful, inclusive experiences that reflect true hospitality for every guest, every day.

THIS WILL BE AN ONLINE MICROSOFT TEAMS MEETING

A CALENDAR INVITE WITH THE LOG IN INFO WILL BE SENT TO YOU AFTER YOU REGISTER

This exclusive course is normally $125, however our friends at Morgan's are offering us a discounted rate of $75 per person!